培训时长 | 63 |
授课对象 | |
授课方式 | 内训 |
课程大纲/要点:一、 Interpretation for bank reception银行商务接待Module one: Meet up and first impression见面与第一印象二、Interpretation for the establishment of business relationship建立明确的业务关系三、 Interpretation of following up efficiently 客户跟进与维护细节四、Interpretation of complaints and claims投诉避免五、 Exam and Oral speech书面考试、口试。